Hello From New Member...And Help Please``

RhodyDave · 03-07-13, 07:18 PM

First, I'd like to say hi and that I've played SH3 in the past but not in several years. Since then I've gotten a newer laptop with Windows 7, and I'm trying to install my old DVD on this newer computer.

However, the game installer won't run. I've searched online and the only info that I've seen is about running the game after it's been installed. I can't even get the installer to run.

I've downloaded the latest version in InstallShield, and I am the admin on this computer. When I try, I get a message that says "Could not run setup program".

Would anyone have any idea how I can fix this? Much appreciated for any help.

GoldenRivet · 03-07-13, 08:40 PM

Welcome aboard.

Poke around here and see if you can find anything: http://www.subsim.com/radioroom/showthread.php?t=162165

Also if you have steam and $9.99 you can pick up a downloaded version of SH3 minus most of the compatibility issues

HW3 · 03-08-13, 12:01 AM

Or use the Amazon button in the upper right corner of the page, and buy a newer copy that does not have Starforce on it, and is already patched to 1.4b. SubSim gets a small percentage of each sale made by going through the button here at SubSim.

bertieck476 · 03-08-13, 07:24 AM

My copy of sh3 I bought only a couple of years ago without the starforce issues and have had no problems at all in installing. Just works straight out of the box.

Jimbuna · 03-08-13, 08:19 AM

Where exactly are you installing the game to (location wise) on your laptop?

Welcome Aboard.

Laufen zum Ziel · 03-08-13, 02:10 PM

Welcome aboard mate.

u crank · 03-08-13, 05:02 PM

Welcome to SubSim RhodyDave.

RhodyDave · 03-09-13, 09:05 AM

Hi and thanks for the replies! In response to the questions you've asked me;

I'm trying to install an old version of the game on DVD that HAS Starforce protection.

I'm trying to install to the 'admin' (me) account.

My laptop is a Dell Vostro with i5 processor, 32 bit OS, Windows 7 SP1.

I did look through the 'Windows 7' support thread, but didn't see anything about not being able to actually install the game, only problems with running it AFTER install. I can't even get the installer to work.

A question I have about the Steam version - it was mentioned that the Steam version is without MOST of the compatibility issues. Can you provide more details on that please?

If this info gives you more ideas about how I can get this to work, I'd really appreciate it. I wouldn't be opposed to buying the Steam version - IF it actually works with my OS. Thanks again for all the suggestions!

Sailor Steve · 03-09-13, 09:58 AM

WELCOME ABOARD!

You just explained a lot. It's my understanding that the newest versions of Windows really hate StarForce. Some say it refuses to work with it at all. You might try using the official StarForce removal tool.

You might also consider purchasing a newer version on disc. They are very cheap ($4) and cause no problems at all.
http://www.amazon.com/Encore-16560-S...ilent+hunter+3

And if you start with the link at the top right of this page Subsim will get a small cut at no extra cost to you.

Jimbuna · 03-09-13, 10:12 AM

Starforce and Windows 7 will not work together so either ty the Starforce removal tool (link below) or do as Steve suggests.

http://www.star-force.com/support/drivers/

RhodyDave · 03-09-13, 11:18 AM

Ok, so now for some reason I was able to get the game installed. Prior to trying to install it again, I downloaded and ran the Starforce removal tool - which when ran told me there weren't any protection drivers on my system. So I take that as there was no Starforce program in the computer already.

I then figured I'd try once more to install, and when I put the DVD in, the autorun window popped up and I clicked 'install', which it did - much to my surprise!

Now after installation, the program tells me it won't run -

But I AM the administrator! This is really frustrating - any advice?

Vince82 · 03-09-13, 12:14 PM

Welcome aboard.

I remember I had similar issues when I tried to install SH3 half a year ago. And I remember that the starforce removal said I didnt have starforce on my PC.

Things that will help:

-Follow the install instructions you can find on subsim (obviously... lol)
-Installing SH3 directly to your C drive.
-Dont put the dvd in your computer anymore once you manage to install SH3. Use a fixed exe instead (you probably want to patch to 1.4 first).

Good luck!

RhodyDave · 03-09-13, 12:20 PM

Well, I'm getting closer to playing - I was able to install, upgrade to patch v1.4b and such as per the guide on how to remove Starforce.

Now, the game launches, I get the intro movie, but then it crashes to the desktop with some error message that the game stopped working, but no details beyond that.

I'm going to try to figure this new issue out in the 'Windows 7' help thread.

Thanks again, and see you there lol

GoldenRivet · 03-09-13, 12:39 PM

Sounds like you're running into that win7 star force compatibility issue.

You need to read the thread (it's a sticky) about how to remove star force.

I'm sorry for the trouble you're having, win7 has made installing and running SH3 a real pain in the butt. Once you get things sorted out, it will have been worth it

Edit: you're other option is to just drop a few bucks on a new copy either at the store, from the subsim amazon link or off steam. The new versions don't have this issue.

RhodyDave · 03-09-13, 01:15 PM

Well, I give up - I'm going to shell out the $9.99 and get it from Steam. I really really hope there are no issues with the Steam version and Windows 7.

03-07-13, 07:18 PM	#1
RhodyDave Watch Join Date: Mar 2013 Location: Rhode Island, USA Posts: 18 Downloads: 0 Uploads: 0	Hello From New Member...And Help Please`` First, I'd like to say hi and that I've played SH3 in the past but not in several years. Since then I've gotten a newer laptop with Windows 7, and I'm trying to install my old DVD on this newer computer. However, the game installer won't run. I've searched online and the only info that I've seen is about running the game after it's been installed. I can't even get the installer to run. I've downloaded the latest version in InstallShield, and I am the admin on this computer. When I try, I get a message that says "Could not run setup program". Would anyone have any idea how I can fix this? Much appreciated for any help.

03-07-13, 08:40 PM	#2
GoldenRivet Subsim Aviator Join Date: Mar 2007 Location: Texas Posts: 8,712 Downloads: 146 Uploads: 0	Welcome aboard. Poke around here and see if you can find anything: http://www.subsim.com/radioroom/showthread.php?t=162165 Also if you have steam and $9.99 you can pick up a downloaded version of SH3 minus most of the compatibility issues __________________

03-08-13, 12:01 AM	#3
HW3 Navy Seal Join Date: Apr 2005 Location: Gresham Oregon Posts: 6,439 Downloads: 453 Uploads: 0	Or use the Amazon button in the upper right corner of the page, and buy a newer copy that does not have Starforce on it, and is already patched to 1.4b. SubSim gets a small percentage of each sale made by going through the button here at SubSim. __________________ "Some ships are designed to sink...others require our assistance." Nathan Zelk

03-08-13, 08:19 AM	#5
Jimbuna Chief of the Boat Join Date: Feb 2006 Location: 250 metres below the surface Posts: 181,175 Downloads: 63 Uploads: 13	Where exactly are you installing the game to (location wise) on your laptop? Welcome Aboard. __________________ Wise men speak because they have something to say; Fools because they have to say something. Oh my God, not again!! GWX3.0 Download Page - Donation/instant access to GWX (Help SubSim)

03-08-13, 02:10 PM	#6
Laufen zum Ziel Eternal Patrol Join Date: Jan 2008 Location: Hiding on the bottom Posts: 1,783 Downloads: 853 Uploads: 457	Welcome aboard mate. __________________ RIP Laufen zum Ziel

03-08-13, 07:24 AM	#4
bertieck476 Chief Join Date: Mar 2010 Posts: 327 Downloads: 33 Uploads: 0	My copy of sh3 I bought only a couple of years ago without the starforce issues and have had no problems at all in installing. Just works straight out of the box.

03-08-13, 05:02 PM	#7
u crank Old enough to know better Join Date: Dec 2011 Location: Prince Edward Island Posts: 11,558 Downloads: 136 Uploads: 0	Welcome to SubSim RhodyDave. __________________ “Two possibilities exist: either we are alone in the Universe or we are not. Both are equally terrifying.” ― Arthur C. Clarke

03-09-13, 09:05 AM	#8
RhodyDave Watch Join Date: Mar 2013 Location: Rhode Island, USA Posts: 18 Downloads: 0 Uploads: 0	Can't Install Hi and thanks for the replies! In response to the questions you've asked me; I'm trying to install an old version of the game on DVD that HAS Starforce protection. I'm trying to install to the 'admin' (me) account. My laptop is a Dell Vostro with i5 processor, 32 bit OS, Windows 7 SP1. I did look through the 'Windows 7' support thread, but didn't see anything about not being able to actually install the game, only problems with running it AFTER install. I can't even get the installer to work. A question I have about the Steam version - it was mentioned that the Steam version is without MOST of the compatibility issues. Can you provide more details on that please? If this info gives you more ideas about how I can get this to work, I'd really appreciate it. I wouldn't be opposed to buying the Steam version - IF it actually works with my OS. Thanks again for all the suggestions!

03-09-13, 09:58 AM	#9
Sailor Steve Eternal Patrol Join Date: Nov 2002 Location: High in the mountains of Utah Posts: 50,369 Downloads: 745 Uploads: 249	WELCOME ABOARD! You just explained a lot. It's my understanding that the newest versions of Windows really hate StarForce. Some say it refuses to work with it at all. You might try using the official StarForce removal tool. You might also consider purchasing a newer version on disc. They are very cheap ($4) and cause no problems at all. http://www.amazon.com/Encore-16560-S...ilent+hunter+3 And if you start with the link at the top right of this page Subsim will get a small cut at no extra cost to you. __________________ “Never do anything you can't take back.” —Rocky Russo

03-09-13, 10:12 AM	#10
Jimbuna Chief of the Boat Join Date: Feb 2006 Location: 250 metres below the surface Posts: 181,175 Downloads: 63 Uploads: 13	Starforce and Windows 7 will not work together so either ty the Starforce removal tool (link below) or do as Steve suggests. http://www.star-force.com/support/drivers/ __________________ Wise men speak because they have something to say; Fools because they have to say something. Oh my God, not again!! GWX3.0 Download Page - Donation/instant access to GWX (Help SubSim)

03-09-13, 11:18 AM	#11
RhodyDave Watch Join Date: Mar 2013 Location: Rhode Island, USA Posts: 18 Downloads: 0 Uploads: 0	Gets Stranger... Ok, so now for some reason I was able to get the game installed. Prior to trying to install it again, I downloaded and ran the Starforce removal tool - which when ran told me there weren't any protection drivers on my system. So I take that as there was no Starforce program in the computer already. I then figured I'd try once more to install, and when I put the DVD in, the autorun window popped up and I clicked 'install', which it did - much to my surprise! Now after installation, the program tells me it won't run - But I AM the administrator! This is really frustrating - any advice?

03-09-13, 12:14 PM	#12
Vince82 Engineer Join Date: Jan 2012 Location: The Netherlands Posts: 216 Downloads: 34 Uploads: 0	Welcome aboard. I remember I had similar issues when I tried to install SH3 half a year ago. And I remember that the starforce removal said I didnt have starforce on my PC. Things that will help: -Follow the install instructions you can find on subsim (obviously... lol) -Installing SH3 directly to your C drive. -Dont put the dvd in your computer anymore once you manage to install SH3. Use a fixed exe instead (you probably want to patch to 1.4 first). Good luck!

03-09-13, 12:20 PM	#13
RhodyDave Watch Join Date: Mar 2013 Location: Rhode Island, USA Posts: 18 Downloads: 0 Uploads: 0	Installed but won't run now Well, I'm getting closer to playing - I was able to install, upgrade to patch v1.4b and such as per the guide on how to remove Starforce. Now, the game launches, I get the intro movie, but then it crashes to the desktop with some error message that the game stopped working, but no details beyond that. I'm going to try to figure this new issue out in the 'Windows 7' help thread. Thanks again, and see you there lol

03-09-13, 12:39 PM	#14
GoldenRivet Subsim Aviator Join Date: Mar 2007 Location: Texas Posts: 8,712 Downloads: 146 Uploads: 0	Sounds like you're running into that win7 star force compatibility issue. You need to read the thread (it's a sticky) about how to remove star force. I'm sorry for the trouble you're having, win7 has made installing and running SH3 a real pain in the butt. Once you get things sorted out, it will have been worth it Edit: you're other option is to just drop a few bucks on a new copy either at the store, from the subsim amazon link or off steam. The new versions don't have this issue. __________________ Last edited by GoldenRivet; 03-09-13 at 12:52 PM.

03-09-13, 01:15 PM	#15
RhodyDave Watch Join Date: Mar 2013 Location: Rhode Island, USA Posts: 18 Downloads: 0 Uploads: 0	Steam Is the answer Well, I give up - I'm going to shell out the $9.99 and get it from Steam. I really really hope there are no issues with the Steam version and Windows 7.