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Old 08-26-09, 09:15 AM   #1
JMV
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Default Subsim Connection interrupted ??

To the moderators,

10:43
I've been unable to connect to Subsim for the last hour or so via different browsers.

I checked my connections, and I can connect to other sitesOK
Is the link OK on your side ? Is anybody else having a similar problem ?
Do you have any suggestions ?
Prompt answer apreciated.

JMV

16:30
It's ok now ! What happened ? Of course I was not able to send you the above message at the time. I don't think it's coming from me, or it is my IP ? Were other members having the same problem?

Thanks for the answer.
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Old 08-26-09, 09:25 AM   #2
Takeda Shingen
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Relax. Neal could answer for certain, but it was probably a server glitch. Most of us couldn't access the forums either. It happens from time to time.

Bear in mind that SubSim handles a lot of traffic, and that the load is above the normal amount given the news of SH5. Given that membership is free to the public, we don't have an IT guy like many of the other sites. Neal does the best he can.
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Old 08-26-09, 09:53 AM   #3
JMV
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Thank you, no harm done... was just wondering if it was my IP or else...
Thank you Takeda.
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Old 08-26-09, 10:20 AM   #4
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Is it just me or is subsim unable to handle as much traffic as it used to? The increase the past few days was no doubt because of the announcement of SHV and that's also when the connection issues started to appear.

If you remember back around the time GWX was released, there was a huge increase in traffic, yet the forums worked without issues (IIRC).

Sooo, does Neal have any idea if the power running the server has degraded or is it just the new stuff (after the last forum upgrade) that is stressing the servers more?
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Old 08-26-09, 10:33 AM   #5
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Yes, the problem is on this side, I am trying to find a reliable server management company to check on this. The server we are using for the forums is significantly better than last year, but there is some kind of issue with it I do not understand. Bear with me, and PM me if you want to help by being a server monitor (you can alert me when the server goes down--something that should not happen at all).

Neal
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Old 08-26-09, 10:40 AM   #6
Dowly
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Rgr that Neal. The connection issues arent that bad anymore and I wouldnt except much more traffic here until SHV is released (or GWX4, whichever comes first). Few spikes maybe if there's significant updates to SHV or GWX4, but that's all is my guess.

PS. Not saying that Subsim isnt getting new members daily, so TAKE YOUR FINGER OFF THAT KEELHAUL BUTTON!
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Old 08-26-09, 10:48 AM   #7
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You are correct traffic has been pretty steady. There is something else I need to fix. Unfortunately, my server skills are limited and professional help is a. expensive, b. unreliable, c. sporadic
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Old 08-26-09, 12:19 PM   #8
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Yep, I also noted that yesterday subsim was quite unresponsive....
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Old 08-26-09, 12:42 PM   #9
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OK FOLKS !!! Let's break out the checkbooks.

10 bucks won't break ya. And I'm sure a postal M.O. is acceptable.

If you can get internet, you got a post office too.

Lets help our site. No excuses.
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Old 08-26-09, 01:45 PM   #10
JMV
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You're damn right, already seriously considering that matter. See next thread.

Neal :
I am already a server Monitor, as I opened this thread. Of course I could only report AFTER the connection was reset...
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Old 08-26-09, 01:46 PM   #11
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I say we go down to subsims hoster and take control.
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Old 08-26-09, 02:16 PM   #12
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Quote:
Originally Posted by JMV View Post
You're damn right, already seriously considering that matter. See next thread.

Neal :
I am already a server Monitor, as I opened this thread. Of course I could only report AFTER the connection was reset...
No mate, I mean a server monitor who sends me a text message to my phone when the server appears down. I have a couple so far, could use a couple in Europe and Australia too.



Ok, my server tech has made some changes. The free memory is back to normal and a search for a common word in the forum was back to lightning quick:

Search: silent
Showing results 1 to 25 of 500
Search took 2.07 seconds.

Let's see how it goes over the next few days.

Neal
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Old 08-26-09, 02:19 PM   #13
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Yea, Ive only knoticed it being like this for the past fiew days... not to long.
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Old 08-27-09, 02:44 PM   #14
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Quote:
Originally Posted by Neal Stevens View Post
No mate, I mean a server monitor who sends me a text message to my phone when the server appears down. I have a couple so far, could use a couple in Europe and Australia too.

Neal
This guy is available

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