Ordering DW manual

JamesMikoAW · 05-07-08, 04:21 PM

I'm not sure where to post this, and this looked like the closest topic in the forums. I ordered the manual to Dangerous Waters on Saturday, April 26th, and was charged for it. However, I never recieved a conformation e-mail and still have not recieved the manual. I'm not sure who to contact to find out the status of my order. Any help would be greatly apprecited. I tried e-mailing subsim@subsim.com and have not as of yet recieved anything back.

JamesMikoAW · 05-10-08, 09:44 AM

Please, can anyone point me in the right direction. It's been two weeks now, i've had no communication, and I'm not sure what to do now. Does anyone know who in particular runs the store that I can e-mail either to see if the book was shipped or if I can get a refund?

Onkel Neal · 05-10-08, 09:58 AM

Yo! Quite sorry, I've been under the weather for a couple weeks and pretty much off the web. Please send the e-mail to subsim@gmail.com today, I will look for it and take immediate action. We keep very good records and can help you ASAP. thanks!

Neal

JamesMikoAW · 05-10-08, 02:41 PM

Thanks so much for the reply, i sent you an e-mail with the info. Hope you're feeling better!

Onkel Neal · 05-11-08, 10:39 AM

ahoy James, message received and problem fixed, thanks for your patience.

Neal

05-07-08, 04:21 PM	#1
JamesMikoAW Nub Join Date: Apr 2008 Posts: 3 Downloads: 0 Uploads: 0	Ordering DW manual I'm not sure where to post this, and this looked like the closest topic in the forums. I ordered the manual to Dangerous Waters on Saturday, April 26th, and was charged for it. However, I never recieved a conformation e-mail and still have not recieved the manual. I'm not sure who to contact to find out the status of my order. Any help would be greatly apprecited. I tried e-mailing subsim@subsim.com and have not as of yet recieved anything back.

05-10-08, 09:44 AM	#2
JamesMikoAW Nub Join Date: Apr 2008 Posts: 3 Downloads: 0 Uploads: 0	Anyone? Please, can anyone point me in the right direction. It's been two weeks now, i've had no communication, and I'm not sure what to do now. Does anyone know who in particular runs the store that I can e-mail either to see if the book was shipped or if I can get a refund?

05-10-08, 09:58 AM	#3
Onkel Neal Born to Run Silent Join Date: Jan 1997 Location: Cougar Trap, Texas Posts: 21,365 Downloads: 541 Uploads: 224	Yo! Quite sorry, I've been under the weather for a couple weeks and pretty much off the web. Please send the e-mail to subsim@gmail.com today, I will look for it and take immediate action. We keep very good records and can help you ASAP. thanks! Neal __________________ SUBSIM - 26 Years on the Web

05-11-08, 10:39 AM	#5
Onkel Neal Born to Run Silent Join Date: Jan 1997 Location: Cougar Trap, Texas Posts: 21,365 Downloads: 541 Uploads: 224	ahoy James, message received and problem fixed, thanks for your patience. Neal __________________ SUBSIM - 26 Years on the Web

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05-10-08, 02:41 PM	#4
JamesMikoAW Nub Join Date: Apr 2008 Posts: 3 Downloads: 0 Uploads: 0	Thanks so much for the reply, i sent you an e-mail with the info. Hope you're feeling better!