Need Advice

Wolfling04 · 08-21-10, 06:06 PM

Ok, I came to a determination today, Ubisoft's customer service sucks and their website sucks.

Right after Uboat missions was released I bought the game via Digital Download off their website. Today I tried to login and re-download it, tried, I typed in the original email address I used to download/purchase the addon and Ubi tells me there is no existing account with my email address. So I tried to submit a question to customer service, typed everything out and clicked submit, nothing happened. So I tried another email address (to one i use to play SH5) and then I get the same thing no account exist. By now I'm in a rage and almost ready to put my head through my monitor but my dear wife saves me from this costly mistake. Anyways I finally got to email them about the matter but now I have to wait a month for a reply.

Anyways my question is, any idea if they changed something up to where I cant login? or maybe any knows if their having website issues.

Thanks

p.s. I still have the original emails stating thanks for registering and thanks for buying Uboat Missions.

08-21-10, 06:06 PM	#1
Wolfling04 Frogman Join Date: Jul 2007 Location: Nebraska... Posts: 303 Downloads: 102 Uploads: 0	Need Advice Ok, I came to a determination today, Ubisoft's customer service sucks and their website sucks. Right after Uboat missions was released I bought the game via Digital Download off their website. Today I tried to login and re-download it, tried, I typed in the original email address I used to download/purchase the addon and Ubi tells me there is no existing account with my email address. So I tried to submit a question to customer service, typed everything out and clicked submit, nothing happened. So I tried another email address (to one i use to play SH5) and then I get the same thing no account exist. By now I'm in a rage and almost ready to put my head through my monitor but my dear wife saves me from this costly mistake. Anyways I finally got to email them about the matter but now I have to wait a month for a reply. Anyways my question is, any idea if they changed something up to where I cant login? or maybe any knows if their having website issues. Thanks p.s. I still have the original emails stating thanks for registering and thanks for buying Uboat Missions. __________________ I'm a gas pumpen, tire and brake changin, fix anything, jet fuel drinken, USAF Crew Chief.