Windows encountered a problem

01-21-10, 04:48 AM

I all,
I have a problem on my Windows Vista that began afetr the purchase of an external Hard Disk Freecom.
A few days afetr the purchase I disconnected it while it was writing and, since that moment, every time I connect and disconnect it, the PC go to freeze mode for 5 minutes.
The same thing happen even if the hard disk is disconnected: every time I start windows it go to freeze a little after the password, and every time I connect and disconnect a usb device.
I have looked for the solution everywhere, updated windows, unistalled and installed the hard disk from the device manager but I solved the problem only when I restored a recent backup.
Yesterday the Hard disk was writing a backup while Vista was installing the updates; at the end of the proceure windows restarted automatically and the problem began again!!!
The Pc go to freeze when it starts, every time I connect or disconnect the hard disk, an usb earphone that has always worked switch on but there is no audio and I don't know how many others usb devices will have problems.
Has anyone an idea to solve this problem before I throw out of the window Vista or the the hard disk?
Thank you

__________________
Never seen gift ideas like these! (geschenk on german or regalo originale on espanol), studi fotografici

CaptainHaplo · 01-21-10, 06:53 AM

In device manager - uninstall all your existing USB devices Then, under USB root - uninstal your USB Controller. Reboot and allow windows to re-add the controller from scratch. Then plug in all your devices.

If this doesn't solve the problem, double check that your root USB controller is using the proper driver. Check your motherboad manufacturer for an updated driver if available.

If this still does not solve the issue, your likely looking at a damaged controller (if I understood you in saying the issue is not just with the external HDD). If it is the controller - you will end up having to replace the MB in the long term to truly fix the issue.

01-21-10, 12:32 PM

I go to try.
Meanwhile thanks.
Bye

CaptainHaplo · 01-21-10, 10:00 PM

Good luck - and let us know what happens.

Oh - btw - Welcome Aboard!

01-21-10, 04:48 AM	#1
Sabatino Stowaway Posts: n/a Downloads: Uploads:	Windows encountered a problem I all, I have a problem on my Windows Vista that began afetr the purchase of an external Hard Disk Freecom. A few days afetr the purchase I disconnected it while it was writing and, since that moment, every time I connect and disconnect it, the PC go to freeze mode for 5 minutes. The same thing happen even if the hard disk is disconnected: every time I start windows it go to freeze a little after the password, and every time I connect and disconnect a usb device. I have looked for the solution everywhere, updated windows, unistalled and installed the hard disk from the device manager but I solved the problem only when I restored a recent backup. Yesterday the Hard disk was writing a backup while Vista was installing the updates; at the end of the proceure windows restarted automatically and the problem began again!!! The Pc go to freeze when it starts, every time I connect or disconnect the hard disk, an usb earphone that has always worked switch on but there is no audio and I don't know how many others usb devices will have problems. Has anyone an idea to solve this problem before I throw out of the window Vista or the the hard disk? Thank you __________________ Never seen gift ideas like these! (geschenk on german or regalo originale on espanol), studi fotografici

01-21-10, 06:53 AM	#2
CaptainHaplo Silent Hunter Join Date: Apr 2007 Posts: 4,404 Downloads: 29 Uploads: 0	In device manager - uninstall all your existing USB devices Then, under USB root - uninstal your USB Controller. Reboot and allow windows to re-add the controller from scratch. Then plug in all your devices. If this doesn't solve the problem, double check that your root USB controller is using the proper driver. Check your motherboad manufacturer for an updated driver if available. If this still does not solve the issue, your likely looking at a damaged controller (if I understood you in saying the issue is not just with the external HDD). If it is the controller - you will end up having to replace the MB in the long term to truly fix the issue. __________________ Good Hunting! Captain Haplo

01-21-10, 10:00 PM	#4
CaptainHaplo Silent Hunter Join Date: Apr 2007 Posts: 4,404 Downloads: 29 Uploads: 0	Good luck - and let us know what happens. Oh - btw - Welcome Aboard! __________________ Good Hunting! Captain Haplo

01-21-10, 12:32 PM	#3
Sabatino Stowaway Posts: n/a Downloads: Uploads:	I go to try. Meanwhile thanks. Bye