SUBSIM Radio Room Forums - View Single Post - I got a look at Silent Hunter Online: now with pics & article

BigBANGtheory · 08-02-12, 09:34 AM

There was a good article on Kotaku today, it would do Blue-Byte no harm to follow thier advice which can be summarised as follows :

"Here are some suggestions, game makers. Some tips to get the fans back on your side. Free of charge.

Answer questions. As many as you can. Questions are not your enemy. We're all here because we all love video games.
We know it can sometimes feel like we complain about everything. It's not easy to please everyone. And there will always be complaints on social media and message boards, no matter how candid you are, no matter how many questions you answer. But people complain because they care. And if you show that you care back? Maybe there'll be a little less to complain about.
Don't be afraid to tease games that are coming in the far future. We love teases. And we won't even mind if those games get cancelled, as long as you don't lie or pretend they're not.
It's okay to throw around the "We don't comment on rumors and speculation" line, but try not to make it your default response to everything that crosses your desks. You don't have to tell us about the next Xbox, but it's okay to shed a little light on your plans for a new HD collection bundle. Nobody's going to die if you have to make your official announcement a few days early. We'll all still be talking about it.
If you don't have plans to do something that fans want, at least tell us why. We want to understand what you're thinking. If you logically explain why it wouldn't be financially or legally viable to translate Valkyria Chronicles 3 or bring Earthbound to Virtual Console, we'll be a lot more sympathetic than if you just spout the same old "We have no plans" nonsense over and over again.
Just talk to us. Explain the logic behind your decisions. Help us understand you. Help us relate. Help us empathize.

When a relationship is in trouble, the only way to fix it is communication. The relationship between video game fans and video game makers is in trouble. Let's fix it. Let's talk."

I think the 2nd to last point is particularly relevent here, but that is just my opinion.

08-02-12, 09:34 AM	#89
BigBANGtheory Officer Join Date: Dec 2009 Location: British Waters Posts: 243 Downloads: 98 Uploads: 0	There was a good article on Kotaku today, it would do Blue-Byte no harm to follow thier advice which can be summarised as follows : "Here are some suggestions, game makers. Some tips to get the fans back on your side. Free of charge. Answer questions. As many as you can. Questions are not your enemy. We're all here because we all love video games. We know it can sometimes feel like we complain about everything. It's not easy to please everyone. And there will always be complaints on social media and message boards, no matter how candid you are, no matter how many questions you answer. But people complain because they care. And if you show that you care back? Maybe there'll be a little less to complain about. Don't be afraid to tease games that are coming in the far future. We love teases. And we won't even mind if those games get cancelled, as long as you don't lie or pretend they're not. It's okay to throw around the "We don't comment on rumors and speculation" line, but try not to make it your default response to everything that crosses your desks. You don't have to tell us about the next Xbox, but it's okay to shed a little light on your plans for a new HD collection bundle. Nobody's going to die if you have to make your official announcement a few days early. We'll all still be talking about it. If you don't have plans to do something that fans want, at least tell us why. We want to understand what you're thinking. If you logically explain why it wouldn't be financially or legally viable to translate Valkyria Chronicles 3 or bring Earthbound to Virtual Console, we'll be a lot more sympathetic than if you just spout the same old "We have no plans" nonsense over and over again. Just talk to us. Explain the logic behind your decisions. Help us understand you. Help us relate. Help us empathize. When a relationship is in trouble, the only way to fix it is communication. The relationship between video game fans and video game makers is in trouble. Let's fix it. Let's talk." I think the 2nd to last point is particularly relevent here, but that is just my opinion.