You daft bloody rodent you've got to get this fixed as soon as possible or you could end up with roasted nuts.
Pros and Cons.
You can try the HP Customer Support website for starters Mr Squirrel
https://support.hp.com/gb-en/contact-hp, you should be able to find out if you've got any warranty or outstanding debts on the laptop as well.
If you've got any outstanding debts with HP break contact immediately, if they get back in touch you can always claim you've been pawned by the latest NutCracker virus, its very important that you don't laugh when you tell them that one.
Just act as thick as you are on Subsim Mr Squirrel and they'll find it all very believable, otherwise they'll cotton on to the fact that you've got more than a couple of slates loose.
from your good friend Moonlight
ps, you can send me a check for my services later.