[Onkel Neal]

Well, I tried several "fixes", I added the paper wedge, did not help. I baked the motherboard for 8 minutes at 350F, twice, nothing helped. Alas.

Went to Best Buy and got a Moto G5 Plus. I asked several questions about using the charger from my old phone, was it compatible, what kind of data/charger port did the new phone have, if the phone I was buying was the same, etc. I specifically asked if all I had to do was remove the sim card from my old phone and put it in the new phone. I was told yes, sure. The associate should have picked up on my concerns about changing phones; when I got home I learned the new phone uses a mini sim card, so the old sim card won't work. I will have to go back to the store and see if they can make a new sim card with my old data. I could have gone to Wal-Mart and gotten this kind of service.