well accusations of "terrorism" and "war crimes" are now standard in this war. It is all part of the ongoing propaganda offensive by Ukraine to try to keep the support of the public in EU/USA. However, much like the boy who cried wolf, when you claim everything is a "war crime", people just tune it out as is now increasingly happening.
Now whether the strike on the shopping centre is a "war crime" depends on the facts. If the Russians were deliberately targeting the structure to kill civilians, it is a "war crime". If the Russians were targeting a military target and accidentally hit the building, as the Russians are claiming, it is a justifiable strike and civilian casualties are just collateral damage. The truth can only be determined by an independent investigation that has access to all the relevant evidence which of course, will not happen while the war is ongoing.
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