Quote:
Originally Posted by bertieck476
Hi folks, hope some one can help.
My daughters laptop is running very slowly and she has some uni deadlines to meet, she was previously told the problem was her hdd.
I have purchased a new ssd for it and was going to download a copy of win 7 from microsoft website but they recognise the coa as being oem supplied and give the message to contact hp.
The machine is still running albeit rather slow and it does have a recovery utility that IIRC can create recovery discs, the problem is that the new ssd is smaller capacity that the old hdd and from what I can glean from hp support forums it will not work.
Is there a way around this.
Cheers Bert.
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Need more data: what model of HP laptop is it; what OS is it running now; what is the capacity of the HDD the OS is on; what sort of programs are loaded on the HDD; are there any background tasks running and, if so, which ones; have you tried running anti-malware/virus scans to see if the laptop is being used as a 'zombie'; are there any files that can be off-loaded (music, video, etc.) to make more room on the HDD, etc.? ...
"Data! Data! Data! I can't make bricks without clay." -- Sherlock Holmes...
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