[Silent Steel]

Originally Posted by raver5003

nope, its stock - and its never run. i'm honestly thinking that i wasted my money now. just been in contact with ubisoft customer support - no help at all - bah, this is stupid

Sounds like UBI has decided to put you to a test mate.
OK, I'd do a complete reinstall and say a prayer it runs after that.
After you've uninstalled SH5 do a thorough scan of your register for leftovers, I recommend CCleaner

AND! Don't forget to delete the; C:\User\Documents\SH5 folder. That's where all your settings and saves are stored.
If you have any settings/saves you want to keep - make a copy and save it wherever you want.
This folder will be created again when you launch SH5 next time after the reinstall.
If you want your settings/saves back - just paste your copy into the same place and let overwrite

Please let me know if this works
Good luck!