Apparently you are not the only one in the world dealing with poor customer service from the OCUK clowns. Endevour to persevere keep at'em but do NOT reorder anything or give them another dime until you get the first order sorted out.
http://forums.bit-tech.net/showthread.php?t=140610
http://www.avforums.com/forums/perip...ockers-uk.html
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Guardian of the honey and nuts
Let's assume I'm right, it'll save time.
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